Personal data is processed with automated instruments for the time strictly necessary to achieve the goals for which they have been collected.
Specific security measures are observed to prevent loss of data, unlawful or improper use and Viauthorized access.
Our Company processes third-party data – current and potential clients, partners, – always implementing all necessary measures to grant confidentiality and safety of the processed data.
Personal data are processed through automated instruments for the time strictly necessary to achieve the goals for which they have been collected, and are potentially stored for the time established by specific legal obligations (ex. for 10 years from the date of the last registration).
Specific technical safety measures are observed to prevent the loss, corruption or disclosure of data, unlawful or improper use and Viauthorized access.
In order to apply the current regulation on personal data protection (Regulation), the company took the following measures:
  • The Owner of the processing of the personal data is IT Hotels SH.p.k. with registered office in Rruga Jordan Misja, Kompleksi Usluga, Tirana 1001, that has appointed General Manager Eriglent Kallollari as Representative in order to apply the privacy regulation in the company;
  • To ensure the compliance with the regulation and the provisions given on privacy, specific Process Owners were appointed for the different processing carried out as concerns the internal organizational structure;
  • Furthermore, the Company uses subjects that are external to the organization, to whom they entrust part of their productive process;
  • People processing personal data have been given specific instructions and are subject to a training and continuous update plan;
  • The company obtains only personal data that is necessary to fulfil requested services or other purposes for which they were collected by providing a specific policy;
  • In order to ensure the exercise of the rights provided by articles 15- 22 of the Regulation (access to information and other rights) and to provide further indications on personal data protection, each person concerned may get in touch with the Data Protection Manager by contacting:
IT Hotels Sh.p.k.
Rruga Jordan Misja,
Kompleksi Usluga
Tirana 1001
to confirm the existence of personal data concerning himself/herself, even if not yet registered, and their intelligible communication.
Furthermore, by contacting the Data Protection Manager, the person concerned has the chance to:
  • obtain information about the origin, purpose and method of processing of the data involving him/her;obtain the cancellation, transformation into anonymous form or the blockage of the data processed in breach of the law, as well as the update, rectification and/or completion of the data;
  • obtain information about subjects or subject categories whose data is disclosed and that they may get to know as Managers or Officers;
  • obtain information about subjects that may get to know them as Managers or Officers, even following the activities provided by other companies of the Via based on service contracts;
  • inquire about portability of the data you submitted, where processed in an automated way for the contractual performances you requested, within limits as established by the Regulation (article 20).

Privacy Policy pursuant to art. 13 of EU Regulation no. 679/2016 Pursuant to art. 13 of (EU) Regulation no. 679/2016 (hereinafter “the Regulation”) we hereby inform you that the personal data provided by use (email address) will be processed for sending the newsletter with information/promotion content. Providing your data is optional, but if you do not give your consent we will not be able to send the newsletter. Your data will not be distributed and will be processed, mainly by computer, using suitable tools for ensuring their security and confidentiality; they may be know, within our Company's structures, by parties that we trust appointed by us as Managers of Persons Responsible who carry out, on our behalf, technical, computer-related and organisational operations strictly necessary for carrying out the above activities. Your personal data will be stored in full compliance with the security measures established by regulations relating to the protection of personal data and will be stored until you object to it being sent and in any case not more than two years after signing up to the newsletter. Privacy regulations (arts. 15-22 of the Regulation) guarantee you the right to access data concerning you at all times, as well as to correct and/or make additions to them, if they are inaccurate or incomplete, to delete them or to limit their processing, if the relevant conditions are present, to object to their processing for reasons linked to your particular situation, to the portability of the data provided by you, where processed in an automated manner for the contractual services requested by you, within the limits established by the Regulation (art. 20). The Data Controller is IT Hotels Sh.p.k. ( with registered office at Rruga Jordan Misja, Kompleksi Usluga, Tirana 1001.The “Data Protection Officer” is at your disposal for any doubts or clarifications: to this end you can contact him at the indicated address of Via Hotels at which you can also contact, aswell as to exercise your rights, to find out the updated list of categories of data recipients. Furthermore, this is without prejudice to your right to make a complaint to the Albanian Data Protection Authority where considered necessary to protect your personal data and your rights in this regard.
Dear Customer,
In order to comply with Art. 13 of EU Regulation no. 679/2016 -General Data Protection Regulation (hereinafter “the Regulation”), we inform you that personal data referring to you, or to any persons indicated by you, will be processed by IT Hotels Sh.p.k., as the controller, for the exclusive purpose of allowing you to make an online booking, in compliance with the obligations of the laws concerning privacy.The e-mail address you provided may be used to confirm your booking and to send you information about the services available at the hotel you have chosen. To exercise your rights (articles 15-22 of the Regulation), as well as for more detailed information about processing methods and the persons or categories of persons to whom the information is disclosed or who have access to it as managers or authorised staff, please contact the data protection manager (“Responsibile for the protection of the datas”) at IT Hotels Sh.p.k., writing to the email address or visit the website